Roku Streaming Stick works magnificently with LG Smart TV but at times it may end up not working out of the blue. As you think, it is not always the major issue with Roku or LG TV. Sometimes minor technical problems can also be the reason behind the connected Roku device stopping responding to your LG TV. Try these troubleshooting methods to access the Roku device on your LG TV flawlessly.
Why Roku is Not Working with LG TV
These are the major reasons for the Roku device not responding to your LG TV.
- Incorrect input source selected on LG TV
- Malfunctions on LG TV
- Unresponsive Roku remote
- Minor glitch on the Roku device
- Unwanted cache files on Roku
- Outdated firmware on LG TV or Roku device
Fixes to Solve Roku Not Working on LG TV
To use your Roku device on your LG TV without issues try the below troubleshooting methods.
Change the Input Source
After connecting the Roku device to your LG TV, we need to activate that input in order to access the device. Once you change the Input on LG TV, Roku will work properly.
1. Launch the Home screen on your LG Smart TV.
2. Navigate to the Inputs icon and click on it.
3. Now select the source you’ve connected Roku device.
Restart LG TV
If any technical glitches or starting issues occurred while connecting your LG TV to the power cord, restarting LG TV will clear all the issues immediately.
1. Press and hold the Power button on your LG TV for a few seconds.
2. Unplug the TV from the power wall and wait for 5-10 minutes.
3. Now plug in the TV cable back and power on your LG TV.
This procedure also will soft reset your LG TV without deleting any information.
Re-Pair the Roku Remote
If your remote is unresponsive, you can’t navigate through the Roku settings on your LG TV. If Roku remote is already paired with the device, it can’t be unpaired manually. But you can remove the batteries and insert them back again properly to check whether the issue is resolved or not.
1. Unplug the Roku from the TV and remove the batteries from the remote.
2. After a few seconds, plug in Roku to your LG Smart TV.
3. Now insert the remote batteries and press and hold the pairing button.
4. Once the pairing light starts flashing on the remote release the button.
5. After 30 seconds you can see that the remote is paired successfully.
Sometimes Roku devices may start causing issues like buffering content, slow performance, and low-quality audio/videos. In such cases, restarting your Roku device is the optimal solution.
1. Press the Home button on your Roku remote to launch the Home screen.
2. Navigate to the Settings option in the left sidebar.
3. Select System and choose the System restart option.
4. Finally hit the Restart tab and your Roku device will turn off.
5. Once done, it will turn on automatically and the Roku is ready to use on LG TV.
Clear Cache on Roku
Clearing the cache on your Roku device will help to fix if the remote is unresponsive to Roku. Since it is the best option to get more space and increase speed on your Roku device, you can do it often.
1. Press the Home button once on the Roku remote.
2. Select Home from the list and now press the Home button 5 times.
3. Then press the Up button once and the Rewind button 2 times.
4. After that, press the Fast Forward button 2 times.
5. Wait for a few seconds and your Roku device will restart automatically.
Update LG TV OS/Roku
Old version software works somehow but sometimes it will make external devices hard to access. Enabling the auto-update feature on your device is a possible solution if you want to prevent issues caused by outdated software. However, you can update the software on LG TV and Roku manually by following the below procedure.
- Roku: Settings > System > System update > Check Now > Install.
- LG TV: Settings > General > About This TV > Check For Update > Download and Install.
Factory Reset LG TV/Roku
This is one of the best and final handy fixes which helps you to access the Roku device on LG TV faster than before. Remember, you need to start setting up your device from scratch since resetting LG TV and Roku will remove all customized settings and information from the device. Eventually, it will clear all bugs and malfunctions on your device and bring your device back to a working state.
- Roku: Settings > System > Advanced System Setting > Factory Reset.
- LG TV: Settings > General > Reset to Initial Settings.
Check the HDMI Port
If your LG TV not even recognizing the Roku device, it may be due to HDMI not working. So it is necessary to check the LG TV’s HDMI port you’ve used to connect your Roku device. In case the HDMI Port has any blockage, you may clean it using a microfiber cloth.
If you can’t find any visible blockage, there are possibilities that the HDMI Port is damaged, so try connecting your Roku device with a different port. If none of the ports are working, you might need a technical service for your LG TV. You can directly visit the LG Service Center and check for the issue and repair it.
Check Roku remote batteries and use the new pair if it is drained. Unpair your Roku remote with the device and pair it again.