Usually, many users have reported that the Peacock app on LG Smart TV is not working. The users have reported a lot of reasons why the Peacock app is not working. Some reasons are because of the internet connection, bugs on the Peacock app or on the LG Smart TV, and so on. However, we have worked out a way you can use to fix the Peacock app if it is not working on LG Smart TV.
How to Fix If Peacock App is Not Working on LG Smart TV
The following are the most common issues you face when the Peacock app is not working:
- Content on the Peacock app is not loading
- Crashing issues with the Peacock app
- The Peacock app not opening
- Black screen issues on the Peacock app
Content Not Loading on the Peacock App
While you open the Peacock app, the movie or TV show may not load due to technical issues. But you can easily fix the issue with these troubleshooting methods mentioned below:
- Poor internet speed
- Server issues
- Router issues
The internet connectivity is mostly the reason why you can’t stream on the Peacock app properly. So, follow the troubleshooting methods mentioned below to fix the issue:
1. Check the Internet Speed
Turn on your LG Smart TV and open a web browser on it. Then, visit the official website of Speed Test by Ookla. Choose the respective server you want and run the speed test. If the internet speed test results are poor, you need to move to the next troubleshooting methods.
2. Reset your Router
There might be a problem with your internet connection and it may be the reason why the Peacock app is not working. Just unplug the power cable from the router and wait for at least 10-15 minutes. Then, plug the cable back into your router and power it on. After that, connect your LG TV to a wifi network and launch the Peacock app. Then, try to stream your favorite movie or TV show on the bigger screen.
3. Close the Peacock App and Open It Again
To fix the persisting issues with the Peacock app, try to close it and open the app again. This will clear the bugs on the Peacock app. Once the bugs are cleared, the issues with the Peacock app will get cleared. After the issues are cleared, try to open up the Peacock app and check if the issues are fixed.
Crashing Issues With Peacock App
Sometimes, when you open the Peacock app, you may face crashing issues. If you face such issues, here are the reasons for that:
- The Peacock app might be outdated
- Outdated webOS firmware
- Issues with the Peacock app
We have found a couple of troubleshooting methods you can use to fix the crashing issues with the Peacock app.
1. Uninstall and Re-Install the Peacock App
In case the issues with the Peacock app are still not fixed, uninstall and reinstall the same app on your LG Smart TV. Then, check for any error notifications. If you still see any error notifications, you need to move to the next troubleshooting method.
2. Update the Peacock App
Maybe you’re running the outdated version of the Peacock app and it can be a reason why the app is not working. So, check for any of the pending updates with the Peacock app. In case there are still any pending updates, get the Peacock app updated to the latest version. Afterward, check if the Peacock app is working or not.
3. Update LG Smart TV
In case you find the issues with the Peacock app are still not fixed, try updating your LG Smart TV. When you update LG TV to the latest firmware, all the errors on it will get cleared. Once you get the LG TV updated to the latest version, all the issues with your TV including the Peacock app will get cleared. After that, launch the Peacock app and check if the app is working or not.
Black Screen Issues With the Peacock App
Rarely, when you open the Peacock app on LG TV, you can see a black screen on your TV screen.
- Technical bugs on LG TV
- Problems with the internet
When you are stuck on the black screen while opening or streaming on the Peacock app, the following are the troubleshooting measures you need to follow:
1. Factory Reset LG Smart TV
Due to the technical issues with your LG Smart TV, the Peacock app may not be opening or not working. It can be one of the reasons why the Peacock app is not working on LG Smart TVs. But you can easily fix the issues by simply resetting your LG TV.
2. Contact Customer Support
In case all the troubleshooting methods discussed in this article failed to fix the issues with the Peacock app, you need to contact its Customer Support. Consult with the customer support agent about the issue you will face when the Peacock app is not working on LG TV. After that, check if the Peacock app not working on the LG Smart TV issue is fixed or not.
Frequently Asked Questions
You might have entered the wrong activation code and it may be the reason why the Peacock app is not activating on LG Smart TV.
Yes, you can create an account on Peacock and start to watch free movies and TV shows.