Home ยป LG Smart TV Not Connecting to WIFI: Basic to Advanced Troubleshooting
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LG Smart TV Not Connecting to WIFI: Basic to Advanced Troubleshooting

Sometimes, your LG TV will not be connecting to the WiFi network. It happens because of poor internet bandwidth, and there is nothing worse than this. It also occurs when the server has any temporary bugs, or your router is not running at enough internet speed. An average router should have at least a speed of 100-1000 Mbps. If your TV is not connecting to the WiFi, you can easily solve that by using the troubleshooting methods explained below.

How to Fix LG TV Not Connecting to WiFi

If your LG TV is not connecting to the WiFi, the primary reason might be the poor or low-speed internet connection. The next one might be the temporary bugs or glitches. You can clear those hindrances with the primary and common fixes given below.

Primary Fixes

Primary fixes are the main fixes that help you to rectify the problem of LG TV not connecting to the WiFi.


  • Poor internet connection
  • Mis-changed DNS address


You can fix the problem of WiFi not connecting to the LG TV by resetting the network settings, restarting the router, and more. Follow the steps mentioned below to fix the problem of the LG TV not connecting to the WiFi.

1. Reset Network Settings

When you have bugs in the internet connection that you are currently having, you have to reset your LG TV network settings.

1. Turn on your LG TV and navigate to the Apps section.

2. Select and launch the Settings option.

3. Locate and select the Backup and Reset option from the list of options.

4. Choose Network Setting Reset on the next page.

5. Hit Reset Settings and enter the password.

6. Finally, confirm the process to reset the network settings.

2. Restart Router

Restarting the router will stimulate the internet connection to your LG TV. Through this, your LG TV can connect to the wifi connection easily.

1. Unplug the power cable and the ethernet cable from the modem.

2. Remove the backup batteries if your modem has them.

3. Your modem will fully power off and wait for around 3 minutes.

4. Replug the ethernet and power cable back into the modem.

Restart Router

5. Turn on your router, and wait for the internet light to turn on.

6. Check whether the internet is supplied correctly.

7. Finally, turn on the TV and connect it to the WiFi to check the problem of WiFi not connecting to your TV.

3. Change the DNS Address

Mostly, the network issues are caused by the DNS Server address. Switching the DNS address is a useful method when your LG TV is not connecting to wifi.

1. Press the Home button on your LG TV remote.

2. Click on the Settings icon from the top-right corner of the screen.

3. From the list of options appearing, click on All Settings.

4. Select Network from the Settings page.

5. Choose Wifi Connection and click on Advanced Wifi Settings.

6. Hit the Edit button and uncheck Set Automatically.

Change DNS Address

7. Select DNS Server and enter your preferred address.

8. Finally, click on Connect.

4. Disconnect Other Devices Connected to the WiFi Router

Every WiFi router has a specified number of connections to supply the internet connection. If your router has reached the maximum number of devices, then you cannot add your LG TV to your current WiFi network.

Secondary Fixes

Secondary fixes are the common fixes that help to fix most of the troubleshooting problems. By following the methods mentioned below, you to fix the problem of LG TV not connecting to the WiFi.


  • Temporary bugs
  • Unstable internet connection
  • Outdated firmware


You can fix this problem by following the general troubleshooting methods.

1. Connect your TV With the Mobile Hotspot

Sometimes the issue may occur from your WiFi router, to check if the problem is occurring from the WiFi router, you can connect your TV’s WiFi to your mobile hotspot. Now, if your TV is connecting to the internet without any problem, you can easily identify that the problem is with your WiFi router. Follow the steps to change the current WiFi network from your TV.

1. Open the Quick Setting Menu on your LG TV.

2. Click on the Network setting menu.

3. Select the WiFi connection and turn it on.

Choose the WiFi connection

4. After turning on the wifi connection, you can see the available network.

5. Click on the desired network.

6. Enter the password and connect it.

7. If your TV is connecting to the WiFi, then the problem is not with your TV.

2. Reboot your LG TV

Long press the Volume down and the power button simultaneously. Your LG TV will reboot automatically. This process will take about 10 to 12 seconds. Release the button when you see the LG TV logo.

3. Power Cycle LG TV

(1) Plug out the power cable from the power socket and wait for 3-5 minutes.

(2) Now, plug in the power cable and turn on the switch.

(3) Ensure to turn on your LG smart TV also.

(4) Now, connect your TV to the WiFi to fix the problem of WiFi not connecting to the LG smart TV.

Remove the power cable to fix LG TV not Connecting to the WiFi

4. Update LG TV

The WiFI settings will not work on your TV properly if your TV is running under too old a version. You can update your LG TV to fix most of the errors. By updating the LG TV, you can enjoy all the latest new features and eliminate the bugs from the last update.

1. Press the Settings button on your LG TV home screen.

2. Select All Settings from the menu.

3. Choose Support and click on Software Update.

4. Click on Check for Updates.

5. Tap the Update button if your TV is available for update.

Update LG TV

6. Once your TV has been updated, check the internet connectivity problem.

5. Factory Reset your LG TV

When you are performing the factory reset on your LG TV, beware that you will lose all the current apps and data on your LG TV. It will bring your LG TV to its initial stage.

1. Click on the Settings icon from your LG TV home screen.

2. Tap on the All Settings option.

3. Select the Reset to Initial Settings option on the next page.

Reset LG TV

5. Click OK from the popup warning menu to perform the factory reset option.

6. Within a few minutes, your LG TV will come back to its initial stage.

7. Now, turn on your TV and set up your LG smart TV.

8. The connection problem might have been solved now.

6. Disable the Quick Start Option

Enabling the Quick Start option may be one of the reasons for the connectivity issue on your LG TV. You can disable the Quick Start feature to fix the WiFi not connecting problem on your LG smart TV.

1. Press the Settings button on your LG TV remote.

Press the Settings button

2. Select the General option from the left panel.

3. Scroll down to the last and click the Quick Start option.

4. Toggle the button near the Quick Start option to disable the function.

5. After disabling it, power off your LG TV and connect your TV to the WiFi from the power outlet and wait for 30 seconds.

6. Now, power on your TV and check the connectivity problem on your LG smart TV.

Contact Support

If none of the methods has helped you to fix the problem, you can contact the official support site of LG TV to get a valid solution to solve the connectivity issue. You can also contact the toll-free number 1800 315 9999.

Frequently Asked Questions

I have connected my LG TV to WiFi, but why are the apps not working?

You can uninstall and reinstall the app, which is not working on your LG TV.

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