LG Smart TV Not Connecting to WiFi: Reasons and Solutions

If your LG Smart TV is not connecting to WiFi, don’t worry because you’re not alone. It happens due to insufficient WiFi range, unstable internet, issues with the router, technical errors, and more. Luckily, there are many ways to fix these kinds of problems and connect your LG TV to a WiFi network.

In this article, you will learn the workarounds to fix the WiFi connectivity issues on the LG TV.

Why is My LG TV Not Connecting to WiFi

Here are the causes that prevent the LG Smart TV from connecting to WiFi.

• LG TV can’t connect to the 5GHz band if the router is far from the TV
• Due to an outdated firmware, LG TV may fail to connect to a WiFi
• Because of poor network bandwidth, the WiFi signal might drop
• If the WiFi connection is limited, LG TV won’t connect to the WiFi
• If you have blacklisted the LG TV’s MAC address on the router website
• WiFi router may be malfunctioning if it has become too old
• The WiFi password may be incorrect or it has been reset
• If multiple devices are connected to a WiFi network, connection failure may occur or block a new device to connect

How to Fix LG TV Not Connecting to WiFi

Follow these troubleshooting methods if your LG TV keeps disconnecting from a WiFi network.

Check the Internet Connection

The first thing you have to do is to check whether all the lights on the WiFi router/modem are flashing. Mostly, you will see green lights on it. If the lights are in red, it indicates that there is some issue.

If the lights are not blinking on the WiFi router, you should immediately register a service request by contacting your ISP. They will get it sorted so that you can connect your LG TV to WiFi without any problems.

Check for Device Limitations

Some latest WiFi routers offer a feature to limit simultaneous connections. If the device set limit is exceeded, it is impossible to connect your LG TV to WiFi. To fix this, go to router settings and modify or turn off the device restrictions.

Reset Network Settings

If there are technical bugs in the internet connection, you can reset the network settings on your LG TV to fix the issue.

1. Turn on your LG TV and navigate to the Apps section.

2. Select and launch the Settings option.

3. Locate and select the Backup and Reset option from the list of options.

4. Choose Network Setting Reset on the next page.

5. Hit Reset Settings and enter the password.

6. Finally, confirm the process to reset the network settings.

Later, check if your LG TV is now connecting to WiFi and works well.

Restart WiFi Router

Restarting the router will stimulate the internet connection to your LG TV. With this trick, your LG TV can connect to the WiFi connection easily.

1. Unplug the power cable and the ethernet cable from the modem.

2. Remove the backup batteries if your modem has them.

3. Your modem will power off and wait for around 3 minutes.

4. Replug the ethernet and power cable back into the modem.

5. Turn on your router, and wait for the internet light to turn on.

6. Check whether the router establishes an internet connection.

Finally, turn on the LG TV and connect it to the WiFi.

Change DNS Address

Mostly, the network issue occurs due to an incorrect DNS address. Switching the DNS address is a useful method when your LG TV is not connecting to WiFi.

1. Press the Home button on your LG TV remote.

2. Click on the Settings icon from the top-right corner of the screen.

3. From the list of options appearing, click on All Settings.

4. Select Network from the Settings page.

5. Choose WiFi Connection and click on Advanced WiFi Settings.

6. Hit the Edit button and uncheck Set Automatically.

7. Select DNS Server and enter your preferred address.

8. Finally, click on Connect.

Note: If the LG Smart TV remote is dysfunctional, you can use the LG TV remote app to operate the TV from a smartphone.

Connect LG TV to Mobile Hotspot

Sometimes the issue may occur from a WiFi router. To check if the problem is occurring from the WiFi router, you can connect your TV to your mobile hotspot. Now, if your LG TV is connecting to the internet without any problem, you can confirm that the problem is with your WiFi router.

Follow the steps to connect your LG TV to a different WiFi network.

1. Open the Quick Setting Menu on your LG TV.

2. Click on the Network setting menu.

3. Select the WiFi connection and turn it on.

4. After turning on the WiFi connection, you can see the available network.

5. Click on the desired network.

6. Enter the password and connect it.

If your TV is connecting to the WiFi, the problem is not with your TV.

Reboot LG Smart TV

In most cases, restarting the LG TV can fix WiFi connectivity problems. To reboot your LG Smart TV with a remote, long press the Volume down and the Power button for 10-15 seconds. Release the button when you see the LG TV logo.

Once the TV gets restarted, go to WiFi settings and connect your LG TV to WiFi.

Power Cycle LG TV

(1) Plug out the TV cord from the power socket and wait for 3-5 minutes.

(2) Now, plug in the TV cord and turn on the switch.

(3) Then, switch on your LG TV.

(4) After that, connect your LG TV to the WiFi network of your choice.

Update LG Smart TV

The WiFi settings will not work properly if your TV is running with outdated firmware. You can update your LG TV to fix most of the errors. By updating the LG TV, you can experience all the new features and eliminate the bugs that were left in the previous version.

1. Press the Settings button on your LG TV home screen.

2. Select All Settings from the menu.

3. Choose Support and click on Software Update.

4. Click on Check for Updates.

5. Tap the Update button if your TV is available for update.

6. Once your TV has been updated, check the internet connectivity problem.

Disable Quick Start +

Enabling the Quick Start+ option may be one of the reasons for the WiFi connectivity issue on your LG TV. Disable the Quick Start feature to fix the WiFi connection problems on your LG Smart TV.

1. Press the Settings button on your LG TV remote.

2. Select the General option from the left panel.

3. Scroll down to the last and click the Quick Start+ option.

4. Toggle the button near the Quick Start+ option to disable the function.

Later, restart your LG TV and check whether it is connecting to a WiFi network.

Factory Reset LG TV

When you are performing a factory reset on your LG TV, beware that you will lose all the current apps and data on your LG TV. However, it will bring your LG TV to its initial settings.

1. Click on the Settings icon from your LG TV home screen.

2. Tap on the All Settings option.

3. Select the Reset to Initial Settings option on the next page.

5. Click OK from the popup warning menu to perform the factory reset option.

6. Within a few minutes, your LG TV will come back to its initial stage.

7. Now, turn on your TV and set up your LG smart TV.

8. The connection problem might have been solved now.

Contact LG Support

If none of the methods helps to fix the problem, you can visit the official support site of LG TV to get a valid solution to solve the WiFi connectivity issue. For convenience, contact the toll-free number 1800 315 9999 to talk to a customer support executive.

Frequently Asked Questions