When a lot of LG TV users tried to troubleshoot the internet connection, they found that their network settings were greyed out. The reason for this issue is still unknown. But it will be a great issue if you are depending on the internet connection to stream your favorite movies or TV shows. Still, it’s not a big deal as you can troubleshoot the issue by yourself. To help you, we found a lot of working methods that you can use to fix the issues with the network settings on your LG TV.
Why the Network Settings on My LG Smart is Greyed Out
Here are the reasons why the network Settings on LG Smart TV are greyed out:
- Problems with the router
- Technical issues with LG Smart TV
Quick Way to Fix When Network Settings is Greyed Out on LG TV
While we researched many said that they found similar issues with all the other Settings on their LG TVs. But they did fix the issues with their LG TV in a simple way. Just press the Exit button on your remote when you find any Settings on your LG TV greyed out. After that, go to the Network Settings once again. Mostly, this will do the trick to fix when you can’t open the network settings on LG TV.
How to Fix If Network Settings on My LG Smart TV is Greyed Out
Here are the working troubleshooting methods, you need to follow to troubleshoot if the Network Settings on LG Smart TV are greyed out:
1. Restart your LG Smart TV
There may be technical bugs on your LG Smart TV and that’s why the Network Settings is greyed out. Here you need to restart your LG Smart TV to fix the issue. For that, just disconnect the power cable connected to your LG Smart TV and leave it unplugged for a couple of minutes. After 10-15 minutes of cool-down time, plug the power cable back into your LG Smart TV. After the process, you can head to the Network Settings on your LG Smart TV and check if the issues are fixed.
2. Check your Router
You might not have properly connected your router to your LG Smart TV and that’s why the Network Settings on your LG Smart TV are greyed out. So, first, in turn, check that you have connected the router to LG Smart TV properly. If not you won’t be able to see the Network Settings on your LG TV. To fix the issue, you need to reset your router.
To reset your router, you can find the Reset Pinhole on the backside of your router. Locate the reset pinhole and take a paperclip. Insert the paperclip into the pinhole and gently press it inside the reset pinhole for 10-15 seconds. After that, your Router will be reset to its factory default Settings. Once this is done, check if the issues are fixed with the network settings on LG TV.
3. Close the Apps Running on the Background
In most cases, many users have experienced the network settings greyed-out issue when they run any apps in the background. So, it is important to note that you want to close all the apps running in the background while accessing the Network Settings. Once you do this, check if the network settings on your TV are still greyed out.
4. Update your LG Smart TV
Your LG Smart TV must be outdated and that’s why you can see the network settings and all the others greyed. You can simply fix the issue by updating your LG TV firmware. Once the software update is complete, check if you still see your Network settings on your LG TV in a blurred way. If you still face this issue, move to the next troubleshooting method.
You can simply update your LG Smart TV from Settings > General > About this TV > Check for Updates.
4. Factory Reset LG Smart TV
In case you still didn’t find the fix to troubleshoot the issues with the network settings on your TV, try factory resettings your LG TV to its factory default settings. Once you complete resetting your LG Smart TV, once again connect it to the internet. Then, go to the network settings on your LG TV and check if it is still greyed out. If the settings are still greyed out, move on to the next troubleshooting method.
You can reset your LG TV from Settings > General > System > Reset to Initial Settings.
Note: You can also go to the LG TV secret menu to perform a factory reset.
5. Contact Customer Support
Not all the troubleshooting methods will be suitable for everyone. When it comes to a situation where you can’t fix the network settings on your LG Smart TV is greyed out, you need to contact the Customer support of LG. Explain to the customer service representative about the issues you face with your LG Smart TV. Later, follow the necessary guidelines given by the customer support representative. Do implement the same procedure with your LG TV to fix the issues with the network settings.
Frequently Asked Questions
There is no way to reset network settings on LG TV. You only can disconnect the wifi connection on LG TV and connect it again.
Maybe your router is not properly connected to your LG TV. This might be the reason why your LG TV won’t let you turn on Wi-Fi.