lg tv menu keeps popping up

LG TV Menu Keeps Popping Up: Causes & Solutions

My friend recently bought a 55″ LG QNED80 4K Smart TV. He got frustrated at seeing the pop-up menu, which ruined his TV-watching experience. I contacted LG Customer Support to find out why the LG TV menu keeps popping up.

They told me that the menu would pop up if the Store Demo or Home Auto Launch mode were enabled on the LG TV. After a discussion with LG Support, I learned how to prevent the menu from popping up on the LG TV.

In this guide, I will teach you the possible fixes to turn off the pop-up menu on the LG TV.

Reasons for LG TV Menu Keeps Popping Up

If you are getting a pop-up menu on LG TV for no reason, it is due to the following reasons.

  • If you forgot to turn off the Store Demo mode
  • When your LG TV runs with the Home Auto Launch mode
  • Because of a defective remote or if the batteries are running out of charge
  • Technical glitches and bugs may occur due to outdated LG TV firmware
  • If you don’t enable the Simplink feature
  • If the Menu button is jammed in the LG TV remote

How to Fix LG TV Menu Keeps Popping Up Issue

The following are the possible ways to stop LG TV Menu if it keeps popping up.

Switch to Home Mode

If the menu on your LG TV pops up often, your TV might be in the Store Mode. Changing your TV to Home mode will stop the menu from popping up. Follow the below instructions to do so, depending on the TV model you have.

For LG TV Models running on webOS 6.0, webOS 22, and webOS 23

[1] Press the Settings button on your LG Magic Remote and select All Settings.

[2] Now, choose the General option.

[3] Select the Devices option.

[4] Click on TV Management. In webOS6.0, select Home/Store mode and switch to Home Mode.

[5] Select the Home/Store Mode option and change to Home Mode.

Store/Home Mode - lg tv menu keeps popping up

For 2020 webOS 5.0 TV models

[1] Go to LG TV Settings.

[2] Click on the General option.

[3] Scroll down and select Additional Settings.

[4] Select the Store Mode Settings option.

[5] In the drop-down menu, select Home Mode.

For webOS 15 or later

Go to Menu Settings Advanced SettingsGeneralHome/Store ModeHome Mode.

For LG NetCast TV models

Go to Menu Settings General Preferences → Select Home Mode.

Disable Home Auto Launch

If the Home menu pops up each time you turn on your LG TV, the Home Auto Launch might be enabled in your LG TV. Disabling this setting will stop the menus from popping up.

[1] Press the Settings key on the remote.

[2] Select All Settings and go to the General section.

[3] Select Additional Settings and select Home Settings.

[4] Toggle off the Home Auto Launch option.

Home Auto Launch

Update your LG Smart TV

Outdated firmware might also be the reason for unwanted menu pop-ups. So, you have to update your LG Smart TV to the latest firmware to fix errors.

[1] Press the Settings key on the remote.

[2] Select All Settings and go to the Support section.

[3] Select the Software Update option.

[4] Click on Check For Updates.

Check for updates

[5] If it shows an update, click Download and Install.

[6] Once installed, restart the LG TV and check if any menu pops up.

You can enable the Simplink on LG TV to eliminate the pop-up menu.

[1] Go to Settings on your LG TV using the remote.

[2] Click General and scroll through the options.

[3] Select Simplink and click on Activate.

That’s it. A pop-up menu will not appear anymore.

Fix the LG TV Remote Issue

A faulty and malfunctioning TV remote can cause the menu to pop up on the LG TV screen. If your LG TV remote is dysfunctional, replace the old batteries with newer ones and check if it works. Otherwise, buy a replacement remote for your LG TV from Amazon.

Reset the LG Smart TV

If the previous techniques don’t work, you can reset the LG TV. This will fix the bugs in the TV and bring the TV to its initial state.

[1] Go to Settings and click All Settings.

[2] Choose Support/General and click Reset to Initial Settings.

[3] Tap OK to begin the process.

Frequently Asked Questions

How do I stop pop-ups on an LG TV?

To block pop-up ads on LG TV, go to Settings and disable Live Plus. Change your TV from Store Mode to Home Mode.

What should I do if the LG TV menu is not working?

Reset the LG TV to make the TV menu work as before.

Amelia Griffiths

Greetings! I am Amelia Griffiths, a tech head and a content writer who loves to write about household gadgets. I remember my brother’s awe-struck face when we switched from our old LG TV to a new smart LG TV back when the first model was released. We now use one of the latest versions, and I am quite well-versed in the technical aspects of it. This blog (LG TV Guru) is my space to share and talk about different settings and unique features of LG TV. The how-to guides, with their easy-to-follow steps, will guide you through the process. I have also included the troubleshooting methods I have done and the techniques I know will help you get the complete television experience.

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