Home ยป LG Smart TV Keeps Disconnecting From WiFi: Reasons and Fixes
LG TV Keeps Disconnecting From Wifi

LG Smart TV Keeps Disconnecting From WiFi: Reasons and Fixes

Most LG TV users have reported that LG Smart TV keeps disconnecting from WiFi which is connected with. As a consequence, you may not be able to stream your favorite movies and TV shows on your LG TV. It happens due to various reasons such as problems with routers, hardware, or software. So, we have come up with workarounds that help to fix if LG TV has been stuck on searching for WiFi.

How to Fix When LG TV Keeps Disconnecting From WiFi

If LG TV fails to connect to a WiFi network, it may be due to the following reasons.

  • Router problems
  • Hardware issues with LG TV

Router Problems

In most cases, the WiFi router may be a culprit as it is responsible for frequent network disconnection on LG TVs.


  • Outdated firmware
  • Technical issues with the router
  • Loose cabling
  • WiFi interference


Router problems can be fixed immediately with some of the simple troubleshooting methods mentioned below.

Restart your Router

If LG TV keeps disconnecting from WiFi, there can be some problems with your router. But you can simply troubleshoot this issue by restarting your router. To restart your router, unplug the cable connecting your router and LG TV. Wait for 10-15 minutes and then connect the router to LG TV once again. After that, connect your LG TV to WiFi and check if the issues are fixed or not.

Update Router

Your router’s firmware may be outdated and it can be one of the reasons why the LG TV keeps disconnecting from WiFi. You can simply fix the issue by updating your router’s firmware.

For this to work, you need to enter the IP address of your router on a web browser and visit it. From the list of options displayed, select the appropriate option to update your router’s firmware to the latest version.

Reset Router

There can be a major technical issue with your router and it can be the reason for WiFi disconnections on LG TV. Simply reset your router to revert it back to working condition.

  • Turn on your router’s backside and take a paper clip.
  • Insert the paperclip gently into the reset pinhole and wait for 10-15 seconds.
  • After the process, your router will get reset.
  • Once your router gets reset, plug the device into your LG TV.
  • Connect to the wifi once again on your router and check if the issues are fixed or not.

Clear WiFi Interference

Normally, WiFi signals may drop if there are obstructions or interference caused by electronic devices. This includes microwave ovens, baby tracking monitors, smartphones, etc. Therefore, you should relocate or place those objects a little away from a WiFi router.

Alternatively, you can buy TP-Link AX 1500 WiFi extender to boost your WiFi signals around the room. It is capable of delivering a maximum speed of up to 1.5 Gbps. So, you don’t need to bother about signal disruptions anymore.

Hardware Issues With LG TV

Some technical issues with LG TV can also be one of the reasons why the wifi keeps disconnecting.


  • Technical bugs on LG TV
  • webOS TV firmware issues
  • Improper date and time
  • Outdated LG TV firmware


This hardware issue can be fixed immediately with these simple troubleshooting methods mentioned here.

Restart LG Smart TV

Some technical bugs on your LG TV can be one of the reasons why the wifi keeps disconnecting. But you can fix the issue just by restarting your LG TV. Since there is no option to restart LG TV, just unplug the cable from it and wait for up to 20 minutes. Then, plug the power cable back into your TV and power it on. Then, check if you can able to connect LG Smart TV to WiFi. If this doesn’t fix the wifi connectivity issues with LG TV, move on to the next troubleshooting method.

Turn Off the Simplink Option

In case you have connected external streaming devices like Firestick, Roku, etc on your LG TV, it can be the reason why the wifi keeps disconnecting. But you can easily fix the issue by just turning off the Simplink feature. Here are the simple steps you can use to turn off Simplink on LG TV:

  • Go to the Settings on your LG TV.
  • Choose the General tab from the left pane.
  • Scroll down and select the Simplink (HDMI-CEC) option.
  • Turn off the Simplink feature.
Turn off Simplink - Fix LG TV Keeps disconnecting from wifi

You have to note that by doing this, you cannot connect external devices like Firestick to LG Smart TV. After you turn off the Simplink feature, check if the wifi still keeps disconnecting on LG TV.

Disable Quick Start on LG TV

Sometimes, WiFi connectivity issues may arise on LG TV if you turned on the Quick Start+ feature. It will cause your LG TV to go into standby mode.

  • Tap the Settings button on the remote.
  • Click All Settings and click the General tab.
  • Further, toggle the Quick Start+ option and turn it off.

Afterward, try to connect your LG TV to WiFi to make sure it works fine.

Change Date and Time on LG TV

Because of a different date and time, the router may fail to sync with the LG TV’s time zone. To fix this, change the date and time of the LG TV according to your location.

  • Press the Settings button on the remote and click All Settings.
  • Tap General from the menu and click Time and Date.
  • Ensure that the date and time have been set depending on your zone.

Now the WiFi router will recognize the new date and time. Hopefully, it will fix WiFi connection problems on your LG TV.

Update LG Smart TV Firmware

If your LG TV keeps disconnecting from WiFi after changing the time zone, you should update your LG TV to the latest firmware.

  • Press the Settings button on the LG TV remote.
  • Tap All Settings and click General.
  • Click About This TV and tap Check for Updates.
  • If prompted, click Install to begin the process.

Your LG TV will restart automatically to let you know that update is finished.

Additional Fixes for LG TV Keeps Disconnecting from WiFi

If you have tried all the above solutions and still the issue persists, you should rely on the following methods to fix the issue.

Connect Ethernet Cable to LG TV

Sometimes, you won’t get maximum internet speed on LG TV from a WiFi network. If so, connect your LG TV to a wired internet using an ethernet cable. Moreover, you will experience high-speed internet connectivity. After that, check if the internet connectivity issues with LG TV have been sorted or not.

Contact Customer Support

In case all the troubleshooting methods discussed in this article fail to find the fix, you need to contact the Customer Support of LG. Doing this will help you fix when wifi keeps disconnecting on your LG Smart TV. Moreover, you have three options to contact customer support. They are:

  • Call the customer support
  • Chat with the customer support
  • Get mail support from the customer support representative
Contact Customer Support

Frequently Asked Questions

1. How to fix if LG TV is not connecting to WiFi after reset?

All the network settings you saved on your LG TV will be removed if the reset is done. So, you have to re-enter the password to connect your LG TV to WiFi.

2. What to do if LG TV keeps disconnecting from ethernet?

You should check whether you have connected the cable to the exact port of the router. Else, check if there is loose cabling.

3. What does it mean if LG TV could not establish a connection to the access point?

It means that LG TV is compatible with WiFi frequency. In such cases, you need to connect LG TV to 2.4GHz instead of 5GHz for better stability.

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