LG TV Gets Stuck on Logo Screen

How to Fix LG Smart TV Stuck on Logo Screen

If your LG Smart TV is stuck on the logo screen while turning on, it happens for two reasons. It happens if the TV’s firmware is corrupted due to an outdated version or the TV may have insufficient storage space to work. Moreover, this issue can occur due to technical glitches, defective mainboard, or improper HDMI connection. If you don’t fix this issue instantly, it will worsen and make your TV dysfunctional.

In this article, I have explained the troubleshooting methods to try when the LG TV gets stuck while the logo appears on the screen.

Fixes for LG Smart TV Stuck on Logo Screen

Here are the workarounds you should do if your LG TV gets stuck on the webOS screen.

Power Cycle the LG TV

If your LG TV is stuck in a boot loop, you need to power cycle the LG TV to resolve the issue. It will also help if your LG TV won’t turn on.

  • Unplug the television cord from the wall socket.
  • Disconnect the HDMI connections if any devices were connected to it.
  • Wait four to five minutes to drain the residual power.
  • Also, hold the Power button on the LG TV for thirty seconds.
  • Later, turn on the LG TV.
LG TV Stuck on Logo Screen

Now, check whether your LG TV displays the home screen without getting stuck on the welcome screen.

Power Reset the LG TV

If power cycling doesn’t fix the issue, you can power reset the LG Smart TV. Though LG TV doesn’t have a reset button, there is another way to power reset. Before you start, clean the power board and mainboard of your LG TV and ensure there is no dust.

  • Turn off the LG TV and eject all the HDMI cables connect to it.
  • Hold the Power key on the LG TV for 15 seconds.
  • While holding the Power key, unplug the TV from the source.
  • Release the Power key and wait for 60 seconds.
  • After 60 seconds, hold the Power key and plug the TV cord into the source.
  • Release the Power key if you see the startup screen.

During this process, your LG TV will turn off and on several times to finish the power reset.

Unplug External Devices on the LG TV

You may have connected some external devices to your LG TV, such as Roku, Firestick, and more. If any of these devices are faulty, it can be why your LG TV gets stuck on the logo screen. Just unplug the devices connected to your TV. Then, turn on your TV and check if it gets stuck on the logo screen.

Update LG TV Firmware via USB Drive

As said before, it can be caused due to outdated TV firmware. You can update your LG TV using a USB drive to prevent your LG TV from getting stuck on the logo.

  • Visit (lg.com/us/support/software-firmware-drivers) on your PC and download the latest LG TV firmware.
  • Open the downloaded file and extract it.
  • Copy those extracted files to a USB drive.
  • Unplug the USB drive from your PC and connect it to an LG TV.
  • When you turn on the TV, it will detect the file and install the firmware.
  • Once complete, it will display a prompt to remove the USB drive.

Contact LG Customer Support

If you can’t find the fix to get the job done, contact Customer Support. Talk or chat with the technical support executive and report the issue. Check whether your LG TV is under warranty. If yes, they will repair it at no additional cost.

Frequently Asked Questions

How do you fix it if an LG TV is stuck in standby mode?

If your LG TV is stuck in standby mode, you can power reset the TV using the above instructions.

What should I do if the home screen on my LG TV is not loading?

Restart your LG TV when the home screen is not loading.

How do you fix it if the LG TV is stuck on the startup screen?

Unplug the TV from the wall socket. Hold the Power key on the TV for 10 seconds. Release the Power key and switch on the TV.

Amelia Griffiths

Greetings! I am Amelia Griffiths, a tech head and a content writer who loves to write about household gadgets. I remember my brother’s awe-struck face when we switched from our old LG TV to a new smart LG TV back when the first model was released. We now use one of the latest versions, and I am quite well-versed in the technical aspects of it. This blog (LG TV Guru) is my space to share and talk about different settings and unique features of LG TV. The how-to guides, with their easy-to-follow steps, will guide you through the process. I have also included the troubleshooting methods I have done and the techniques I know will help you get the complete television experience.

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