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LG smart TV error code 137

LG TV Error Code 137 in YouTube | Reasons and Solutions

Many users have reported getting error code 137 while watching YouTube on LG TV. However, users don’t need to panic because the error can be fixed easily. This error occurs due to an unstable internet connection, an outdated YouTube app, or a technical fault in the TV. We recommend you try these troubleshooting methods to fix it if you come across the error.

In this article, I have explained the possible reasons and solutions to rectify the error code 137 issue.

How to Fix LG Smart TV Error Code 137

Sometimes, you can see LG TV error codes like 137 while using a specific app. If you encounter error code 137 on LG TV, you need to know the exact cause of it to resolve the issue and stream it without issues. Here, we have provided fixes based on two different scenarios.

YouTube App Won’t Respond

A technical error on the YouTube app leads to error code 137 on your LG Smart TV. Once the issue occurs on your device, you can view messages like Ads and No Videos available on your LG TV screen. Here are the specific reasons for and solutions to the error code 137.


  • Poor or unstable internet connection
  • Outdated YouTube app
  • Temporary bugs


Try out the below fixes if your YouTube app isn’t responding to your command or displaying error code 137.

Check the Internet Connection

Initially, you must connect your LG TV to a strong WiFi. Remember, the YouTube app won’t respond properly if there’s an unstable WiFi connection.

[1] Perform an internet speed test on your LG TV. Make sure that the download speed is above 5Mbps.

[2] Instead of a wireless connection, you can use a wired ethernet cable to connect the WiFi router and your LG Smart TV for a stable performance.

Use ethernet cable to fix error code 137 on LG smart TV

[3] You can also reset your WiFi router by unplugging the cable from the outlet and plugging it back.

Update YouTube App

If the YouTube app is outdated, it can cause issues on your LG TV and lead to error code 137. So, update the YouTube app to its latest version to bypass the error.

[1] Turn on your LG Smart TV and press the Home button on the remote.

[2] Open the LG Content Store.

[3] From there, choose Apps and navigate to the My Apps section.

[4] Locate the YouTube app from the list and check for updates.

[5] If there’s any pending update available, click Update.

Update YouTube app to fix error code 137 on LG smart TV

Check if this has resolved error code 137 on your LG TV. If not, proceed with the next fix.

Uninstall and Reinstall the YouTube App

If the YouTube app is affected by temporary bugs, it might display an error code. So, you can uninstall the YouTube app and re-install it from the LG Content Store.

[1] Press the Home/Smart key on the remote, scroll to the right end, and select YouTube from the list.

Choose YouTube

[2] Once you select the app, click Options.

[3] Click Uninstall and hit OK to confirm.

[4] Once uninstalled, go to the LG Content Store, locate YouTube, and install the app on the LG Smart TV.

[5] Once installed, open the app, sign in to your account, and watch the content.

An Issue with the LG TV

Your LG TV may be the culprit if the issue is not with the YouTube app. Apart from the specified techniques, you can follow some general troubleshooting methods to solve the issue on the LG TV.


  • Bugs and glitches
  • Corrupted cache files
  • Problematic network settings
  • Outdated firmware on the TV


Sometimes, the device settings may cause the error code 137 on the TV, which can be resolved by the fixes below.

Power Cycle LG TV

Initially, you can perform a basic power cycling method to eliminate all the bugs and glitches.

[1] Turn off your LG Smart TV and remove the cord from the power source.

[2] Keep it unplugged for at least 5 minutes.

unplug the power cord from wall outlet

[3] After that, connect the TV cord to the power socket.

[4] Turn on your LG Smart TV and use the YouTube app to check whether the error occurs.

Clear Cache on LG TV

Cached content can take up more space on your device, so it may affect the performance of YouTube and will display an error code. Therefore, you should clear the cache on your LG Smart TV to fix the error. If you get an error on a particular app, uninstall and reinstall the app to delete the cache files.

Update LG TV Firmware

Sometimes, outdated LG TV firmware can be the reason for the error code 137. You can update the LG TV firmware to its latest version to solve the error.

[1] Open the Settings page on your LG TV and click All Settings.

[2] From there, click General and choose the About This TV option.

Click About This TV

[3] Now, click Check for Updates.

Select Check for Updates

[4] If any updates are available, click Yes to proceed with the update.

Note: To install the latest update, it will automatically restart your LG TV.

Reset Network Settings on LG Smart TV

If your LG TV isn’t connecting to WiFi, reset the network settings to rectify the issue. Moreover, it will stop your LG TV from displaying error messages because of network issues.

[1] Go to Settings All Settings on your LG TV.

[2] Select General and choose Network.

[3] Choose Wi-Fi Connection or Wi-Fi Setup.

[4] Tap Start Connection or select the Set Expert option.

[5] Follow the on-screen guidelines to reset the Network settings.

Reset LG Smart TV

If none of the methods rectify the issue, you can try to reset your LG TV to restore it to its initial settings.

[1] Press the Home key on the Magic Remote and select Settings.

[2] Scroll down and select General.

[3] Under the General menu, navigate to Reset to Initial Settings and select it.

Hit Reset to Initial Settings

[4] Click Reset All Settings and hit OK to confirm the reset.

Note: Remember that a factory reset will erase all the data and settings stored on your device and revert to its default settings.

Contact LG Support

If no other troubleshooting techniques aid in fixing the error code 137 on your TV, you need to contact LG Customer Support. They will guide you in solving any error regarding your TV. Meanwhile, if your LG TV is under warranty, you can use it to repair it at no additional cost.

Frequently Asked Questions

Why does my LG TV keep saying invalid format?

It means the output device’s resolution is in an invalid format on LG TV. You can change the device’s resolution to a valid format to fix the error.

Why is the YouTube app crashing on LG TV?

If YouTube is not working on LG TV, it may be due to an outdated app, storage issues, server outage, and software bugs in the TV.

Amelia Griffiths

Greetings! I am Amelia Griffiths, a tech head and a content writer who loves to write about household gadgets. I remember my brother’s awe-struck face when we switched from our old LG TV to a new smart LG TV back when the first model was released. We now use one of the latest versions, and I am quite well-versed in the technical aspects of it. This blog (LG TV Guru) is my space to share and talk about different settings and unique features of LG TV. The how-to guides, with their easy-to-follow steps, will guide you through the process. I have also included the troubleshooting methods I have done and the techniques I know will help you get the complete television experience.

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