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LG Content Store Not Working? Quick & Easy Fixes

Installing the apps on your LG TV will be challenging if the Content Store is not working or missing on the home screen. It occurs for many reasons, such as unstable internet, outdated firmware, incorrect DNS settings, software glitches, etc. This article explains troubleshooting the LG Content Store issues.

Why is My LG Content Store Not Working

CAUSESQUICK SOLUTIONS
Technical errors in the LG Content Store.Restart your LG TV.
Incorrect network settings.Change the DNS settings.
LG TV runs with outdated firmware.Update the LG TV.
Internet connection failure.Restart the WiFi router.
Connect LG TV to a wired internet connection.
The location settings might be incorrect.Change location on LG TV settings.
Corrupted cache in the LG Content Store.Reset the LG TV.

How to Fix LG Content Store Not Working

Follow the workarounds given below to fix the LG Content Store issue.

Power Cycle LG Smart TV

Unplug the LG TV from the power socket. Keep it turned off for a few minutes. Then, plug in the LG TV. Turn it on by pressing the power button on your LG TV. Now, open the LG Content Store and check whether it functions correctly.

Restart WiFi Router

If the network speed is slow or unstable, the LG Content Store won’t open. Sometimes, the LG Content Store might display a message, “Content is unavailable.” You need to restart your WiFi router to fix this issue. If the error occurs after restarting, contact your ISP for further assistance and let them fix the internet connectivity issue.

Check the Network Status

Sometimes, the LG Content Store app won’t open or show apps if there is an issue with the network connection. Initially, test the internet speed on LG TV to find out whether the bandwidth is appreciable. If the internet speed is fine, follow these steps to inspect the connection status.

1. Press the Home button on your LG TV remote.

2. Go to Settings and select All Settings.

3. Select Network from the settings page.

4. Choose the Network connection and select the connection type.

Fix Network Issues

5. On the current screen, you can see the entire network status of your LG TV.

If the problem is with your WiFi, connect it to a different network. We recommend users connect the LG TV to a wired Internet connection to get strong and stable internet access.

Change DNS Settings

Most ISPs do not provide phishing protection. Therefore, the security features that protect your DNS requests can also be hijacked and redirected. So, it is better to change the DNS to fix the Content Store issue.

1. Press the Home button on your LG TV remote.

2. Click on the Settings icon from the LG TV home screen. It is available at the top-right corner of the page.

3. Now, a set of options will appear on the screen.

4. From that, choose All Settings.

5. Choose Network from the settings page.

6. Select WiFi Connection and click on Advanced WiFi Settings.

Change DNS Settings to Fix LG Content Store Not Working

7. Hit the Edit button.

8. Uncheck the circle that is available near Set Automatically.

9. Click on the DNS Server box and enter your preferred DNS Server address.

DNS SERVERSPRIMARY DNS ADDRESSSECONDARY DNS ADDRESS
Google Public DNS8.8.8.88.8.4.4
Auad99.9.9.9149.112.112.112
OpenDNS Home208.67.222.222208.67.220.220
Cloudflare1.1.1.11.0.0.1
Comodo Secure DNS8.26.56.268.20.247.20

Restart the LG Smart TV

If the LG Content Store app is not opening, you can restart your LG TV to fix the issue. You can either use the TV remote or the LG ThinQ app to restart your LG TV. If you have an LG Magic Remote, hold the Volume Down and Power buttons together.

This process usually takes about 10 to 12 seconds. When you see the LG logo appearing on the TV screen, release the buttons. After that, open the LG Content Store on your TV and check if it works without any problems.

Change Region Settings

If you haven’t set your location correctly on LG TV, some apps won’t work, including the LG Content Store. By changing the location on your LG TV, you can access the LG Content Store without any problems.

1. Press the Settings button on your LG TV remote.

2. Click on All Settings from your LG TV home screen.

3. From the settings page, select General.

Change Region Settings

4. Now, select Location.

5. Uncheck the circle that is kept near Set Automatically.

6. Also, click Time & Date and configure the setting to Auto.

Once done, run the LG Content Store and check whether it works without issues.

Update LG Smart TV

You can update your LG TV using the USB and the LG TV settings. Among these two options, updating the firmware using the LG TV settings is much easier than updating it using a USB drive.

Update Older LG TV

1. Click the Settings button on your LG TV remote.

2. Select All Settings and choose General from the settings page.

3. Choose About This TV and click on Check for Updates.

4. Now, your LG TV will check for updates.

If your LG TV runs with webOS 5.0 and up, go to SettingsAll SettingsSupportSoftware Update.

5. If the update is available, click Download and Install to begin the process.

Update Older LG TV to Fix LG Content Store Not Working

6. Your LG TV will reboot automatically when the new firmware is installed.

Factory Reset LG TV

If the LG Content Store app is not appearing on the home screen, you can factory reset the LG TV to bring it back. But remember that it will erase all the stored files, personalized settings, log-in details, installed apps, etc.

Reset WebOS

1. Press the Home button on your LG TV remote.

2. Click on the Settings icon from the upper right corner of the screen.

3. Scroll down and select All Settings.

4. Select General from the settings page.

5. Click the Reset to Initial Settings option.

Factory Reset - WebOS to Fix LG Content Store Not Working

6. Enter the LG TV pin code and hit OK.

Reset NetCast OS

1. Press the Home button on your LG TV remote.

2. Select the Settings icon from the LG TV home screen.

3. Choose Options from the settings page.

4. Select Initial Settings.

Factory Reset - Netcast OS

5. Enter the password and click on Yes to confirm the process.

Contact LG Support

If the LG Content Store still not working after trying these methods, you can approach LG Customer Support for further assistance. For a quick response, click on Open LG Chat and explain the issue to a support agent.

FAQ

How do you install the LG Content Store on Smart TV?

Content Store is a built-in app on webOS TV, so it cannot be installed separately.

How to update the LG Content Store?

You need to update your LG TV firmware to the latest version. It helps to update all the built-in apps, including the LG Content Store.

What should I do if an app is unavailable in the LG Content Store?

If an app is unavailable in the LG Content Store, you can cast your Android to an LG TV to access the content. For iPhone, you can use AirPlay on LG TV.

Amelia Griffiths

Greetings! I am Amelia Griffiths, a tech head and a content writer who loves to write about household gadgets. I remember my brother’s awe-struck face when we switched from our old LG TV to a new smart LG TV back when the first model was released. We now use one of the latest versions, and I am quite well-versed in the technical aspects of it. This blog (LG TV Guru) is my space to share and talk about different settings and unique features of LG TV. The how-to guides, with their easy-to-follow steps, will guide you through the process. I have also included the troubleshooting methods I have done and the techniques I know will help you get the complete television experience.

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