Although the Kayo Sports application is natively available on the Content Store, some users face issues while installing or streaming live games. If Kayo Sports is not working on LG Smart TV, you can easily sort out the issues by yourself using some basic troubleshooting techniques. Keep in mind, that the following fixes will only work for LG Smart TVs running webOS 4.0 or higher.
How to Resolve Kayo Sports Not Working on LG Smart TV
These are the possible issues you will face when you try to access Kayo Sports on your LG Smart TV.
Unable to Launch the Kayo Sports
Check out the list below to find out the possible reasons for Kayo Sports not working on your LG TV.
- Outdated LG TV firmware
- Outdated Kayo Sports app
- Excessive Cache and data.
This is a very common issue while streaming any application, including Kayo Sports. Here is the list of troubleshooting methods to overcome the Kayo Sports not responding issue on your LG TV.
1. Update the LG TV Firmware
It is always essential to keep your LG Smart TV up to date. Otherwise, Kayo Sports on LG TV will be unresponsive even though you have already installed it. Using the remote, you can update the LG TV firmware to its latest version. Remember, you need to connect the LG to stable WiFi to undergo the process.
#1. Navigate to Settings → All Settings.
#2. Select the General menu and select About this TV.
#3. Then, click on Check for Updates. If the new update is available, you can find the confirmation Window.
#4. Click Yes, to download the latest version of the firmware.
#5. Alternatively, you can also enable Allow Automatic Updates option to download the updates automatically.
2. Update the Kayo Sports app
If you are using the outdated Kayo Sports application, the app won’t open. You can solve this issue by updating the app on LG Smart TV.
#1. Navigate to the LG Content Store.
#2. Search for Kayo Sports by pressing the Search icon.
#3. Go to the App description page and click the Update button.
Note: If you did not find the update button, it means the app is already in the updated version.
#4. Once Kayo Sports is Updated, launch the app and check if the problem is resolved or not.
3. Reinstall Kayo Sports
Suppose the issue is not resolved yet, even after updating the firmware and Kayo Sports app to its latest version. Then uninstall the Kayo app and reinstall it again.
Uninstall Kayo Sports
#1. Go to the LG Content Store by clicking the App‘s tile at the bottom.
#2. Select the Kayo Sports app and click Uninstall.
Install Kayo Sports
#1. After uninstalling the app, you will find the install button on the Kayo Sports app description page.
#2. Now, hit the Install button to reinstall Kayo Sports on LG TV.
3. Clear the App Cache Data
If you are unable to open the Kayo Sports app even after the reinstallation, you have to clear the app cache and check whether the issue is resolved.
#1. Go to the Application Manager and select the Kayo Sports app.
#2. Open the App info and hit the Clear Cache button to clear the app cache on LG TV.
That’s it. Launch the Kayo Sports application on your LG TV and check if it works.
Kayo Sports Keep Crashing When Streaming Content
The Kayo Sports app may crash due to a weak internet connection. The main reasons are listed below.
- Other apps conflict
- Server Overload
- Subscription-based issue
The App crash can be solved by undergoing the solutions given below.
ForceStop Other Apps
If the Kayo Sports app is crashing or not working on LG TV while streaming live content, it’s time to force close the other apps. However, you can close other apps by restarting your LG TV or by force-stopping manually by navigating to the App info page.
Server Overload may occasionally happen on Kayo Sports due to the heavy traffic on the server. You cannot fix this error manually in any way. However, you can check for the server status regularly on the official Kayo Sports website or social media accounts.
If you are in a situation where your subscription has expired while streaming the Kayo Sports content, you may face a force-stop or crashing issue. However, you can check whether your subscription has expired or not by going into the Account section.
Kayo Sports Content Buffering on LG Smart TV
The Content buffering issue may happen due to the lack of a stable Internet connection. The major reasons for Kayo Sports content buffering are listed below.
- Unstable Internet Connection
- Router / Wi-Fi issue
Here are the solutions to fix the content buffering issue on Kayo Sports.
Connect WiFi to 2.4GHz
If your WiFi router is far away from your LG Smart TV, you may experience a poor internet connection. It is because the WiFi signal was blocked by any physical objects. Bring your WiFi router near your TV to avoid the signal blockage.
If you are unable to move the WiFi set up from the fixed position as many people use the same network, connect your LG TV to the 2.4 GHz band. Though it has a lower network speed than 5 GHz, it covers greater distances and works better through walls.
Restart the Router
If you are finding buffering issues while streaming Kayo Sports content, restarting the Wi-Fi or Router will help you fix this issue.
#1. Unplug the power cord of the Router and wait for 2-3 minutes.
#2. Replug it and turn On the Router.
#3. Now, connect your LG TV to a wired internet connection with an ethernet cable and check if the buffering issue is solved on Kayo Sports.
Reset the LG Smart TV
If the buffering issue is not yet fixed, even after trying all the troubleshooting methods. Then, Resetting is the only thing you need to do to fix the issues. But if you reset your LG Smart TV, all the data (including installed Apps) that you stored on your LG Smart TV will be deleted completely.
#1. Go to Settings by pressing the Home button on your LG TV Magic Remote.
#2. Go to All Settings and select the General tab.
#3. Now, choose Reset to Initial Settings and tap the Confirm button.
#4. That’s it. Your LG Smart TV will be reset successfully.
#5. Now, install the Kayo Sports app and check whether the issue is resolved or not.
Kayo Sports is Not Available on the LG Content Store
If the Kayo Sports App is not available on the LG Content Store, it means the Kayo Sports is not compatible with your LG TV.
- Incompatible LG TV Model
There is no direct solution to fix Kayo Sports not available on the LG Content Store, you can only check the Kayo device compatibility page.
Kayo Sports Compatible LG TV models
|WebOS Version||LG TV Released Year|
|WebOS version 4||2018 and 2019 TV|
|WebOS Version 5||2020 TV|
|WebOS Version 6||2021 TV|
Note: If your LG TV is incompatible, it is better to cast your Android screen to LG TV and watch the Kayo Sports content wirelessly.
Kayo Sports Showing White/Black Screen
If you see only the black or white screen when you stream Kayo Sports on LG TV, it is due to the wrong input source set on your TV.
- Incorrect input source
If you are accessing Kayo Sports using a streaming device, check if the HDMI cable is plugged properly on your LG TV. Also, verify if the input has been chosen to the right HDMI port. If there is any damage to the HDMI cable, you may face such issues. So, check for any damage. If so, replace it with a new one.
Access Denied to Kayo Sports
If you can’t log into your Kayo Sports account, it is due to the following reasons.
- Exceeded number of connections
- Kayo Sports Server down
- Using a VPN
Here are a few workarounds to try if you can’t log into your Kayo Sports account.
Log out of all Accounts
You can only stream Kayo sports on 2 devices with a basic subscription and connect up to 3 devices with a premium subscription. If you have exceeded the number of connections, you may face trouble logging into Kayo Sports. So, log out of all devices and try to log in again with your account credentials.
Wait for the Server to be Ready
If the Kayo Sports server is under service or maintenance, it is impossible to access the application. You have no other option, but to wait until they sort out the problem.
Disable the VPN
If you have enabled a VPN on your streaming device, you may not be able to live-stream games on Kayo. Kayo blocks the temporary IP address provided by your VPN. So, you can’t access Kayo with a VPN connection. Turn off the VPN on your device and try again to log in to Kayo.
Yes. You can AirPlay Kayo Sports using your iPhone or iPad. Beforehand, you need to turn on AirPlay on an LG Smart TV.
No, the SplitView feature of Kayo Sports is not supported on the LG TV.