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Kayo on LG TV not Working

How to Fix Kayo Sports Not Working on LG Smart TV

Kayo Sports is an Australian streaming service that comprises 50+ live and on-demand sports content. Although the Kayo Sports application is available on the LG TV Content Store, some users face issues while installing or streaming Kayo Sports. If Kayo Sports is not working on LG Smart TV, you can easily sort out the issues by yourself using some basic troubleshooting techniques. Before getting into troubleshooting methods, it is important to note that Kayo Sports is only compatible with LG TV webOS 4.0 version or higher.

Note: Kayo is not supported on LG NetCast TVs.

How to Resolve Kayo Sports Not Working on LG Smart TV

These are the possible issues you will face when you try to access Kayo Sports on your LG Smart TV.

Unable to Launch the Kayo Sports

Check out the list below to find out the possible reasons for Kayo Sports not Working on your LG TV.


  • Outdated LG TV firmware
  • Outdated Kayo Application
  • Excessive Cache and data.


This is a very common issue while streaming any application, including Kayo Sports. Here is the list of troubleshooting methods to overcome the Kayo Sports not responding issue on your LG TV.

1. Update the LG TV Firmware

It is always essential to keep your LG Smart TV up to date. Once you find that the LG TV is not responding to your click to open Kayo Sports, then you need to update the LG TV firmware to its latest version. Remember, you need to connect the LG to stable Wi-Fi to update the firmware.

#1. Navigate to SettingsAll Settings.

#2. Select the General menu and select About this TV.

#3. Then, click on Check for Updates. If the new update is available, you can find the confirmation Window.

#4. Click Yes, to download the latest version of the firmware.

Click Yes to install the update

#5. Alternatively, you can also enable Allow Automatic Updates option to download the updates automatically.

2. Update the Kayo Sports app

If you are using the outdated Kayo Sports application, the app may not open. You can solve this issue by updating the app on LG Smart TV.

#1. Navigate to the LG Content Store.

#2. Search for Kayo Sports by pressing the Search icon.

Kayo on LG TV not Working- Tap the Search icon

#3. Go to the App description page and click the Update button.

Note: If you did not find the update button, it means the app is already in the updated version.

#4. Once Kayo Sports is Updated, launch the app and check if the problem is resolved or not.

3. Reinstall Kayo Sports

Suppose the issue is not resolved yet, even after updating the firmware and Kayo Sports app to its latest version. Then uninstall the Kayo app and reinstall it again.

Uninstall Kayo Sports

#1. Go to the LG Content Store by clicking the App‘s tile at the bottom.

#2. Select the Kayo Sports app and click Uninstall.

Install Kayo Sports

#1. After uninstalling successfully, you can find the install button on the Kayo Sports app description page.

#2. Now, hit the Install button to reinstall Kayo Sports on LG TV.

3. Clear the App Cache Data

If you are unable to open the Kayo Sports app even after the reinstallation, then clear the Cache date of the application and check whether the issue is resolved.

#1. Go to the Application Manager and select the Kayo Sports app from the list of installed apps.

#2. Open the App info and hit the Clear Cache button to clear the app cache on LG TV.

#3. That’s it. Now launch the Kayo Sports application on your LG TV.

Kayo Sports Keep Crashing When Streaming Content

The Kayo Sports app may crash due to a weak internet connection. The main reasons are listed below.


  • Other apps conflict
  • Server Overload
  • Subscription-based issue


The App Crashing can be solved by undergoing the solutions given below.

ForceStop Other Apps

If you find that the Kayo Sports app is crashing regularly while streaming live content, then it’s time to reduce the RAM load by closing the other apps running in the background. However, you can close other apps by restarting your LG TV or by force-stopping manually by navigating to the App info page.

Server Overload

Server Overload may occasionally happen on Kayo Sports due to the heavy traffic on the server. You cannot fix this error manually in any way. However, you can check for the server status regularly on the official Kayo Sports website or social media accounts.

Subscription-based Issues

If you are in a situation where your subscription went invalid while streaming the Kayo Sports content, then you may face a force-stop or crashing issue. However, you can check whether your subscription is expired or not by navigating into the Account section.

Kayo Sports Content Buffering on LG Smart TV

The Content buffering issue may happen due to the lack of a stable Internet connection. The major reasons for Kayo Sports content buffering are listed below.


  • Unstable Internet Connection
  • Router / Wi-Fi issue


Here is the solution for the content buffering issue on Kayo Sports.

Restart the Router

If you are finding buffering issues while streaming Kayo Sports content, then restarting the Wi-Fi or Router will help you to fix this issue.

Kayo on LG TV not Working- restart the Router

#1. Unplug the power cord of the Router and wait for 2-3 minutes.

#2. Replug it and turn On the Router.

#3. Now, connect it to the LG Smart TV either through Wi-Fi or ethernet cable and check if the buffering issue is solved on the Kayo Sports.

Reset the LG Smart TV

If the buffering issue is not yet fixed, even after trying all the troubleshooting methods. Then, Resetting is the only thing you need to do to fix the issues. But if you reset your LG Smart TV, all the data (including installed Apps) that you stored on your LG Smart TV will be deleted completely.

#1. Go to Settings by pressing the Home button on your LG TV Magic Remote.

#2. Go to All Settings and select the General tab.

#3. Now, choose Reset to Initial Settings and tap the Confirm button.

Kayo on LG TV not Working - Click the Reset to Initial Settings option

#4. That’s it. Your LG Smart TV will be reset successfully.

#5. Now, install the Kayo Sports app and check whether the issue is resolved or not.

Kayo Sports is Not Available on the LG Content Store

If the Kayo Sports App is not available on the LG Content Store, then it means the Kayo Sports is not compatible with your LG TV model.


  • Incompatible LG TV Model


Although there is no direct solution to fix Kayo Sports not available on the LG Content Store, you can ensure it by checking the Kayo device compatibility page.

Kayo Sports Compatible LG TV models:
WebOS VersionLG TV Released Year
WebOS version 42018 and 2019 TV
WebOS Version 52020 TV
WebOS Version 62021 TV


1. Why is Kayo Sports not working on my LG Smart TV?

If your LG TV is running on the older web0S 3.0 version or earlier models, you cannot install Kayo Sports on LG Smart TV.

2. Can I use the SplitView feature of Kayo Sports on LG TV?

No, the SplitView feature of Kayo Sports is not supported on the LG TV.

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